![]() If FileVault 2 is enabled, you have to enter a password to start up in single user mode, and you can't use Reset Password.app to reset the password of an account. Press the Command and R keys together until you notice a spinning globe or an Apple logo. None of these options resets the password of the login keychain. Hit the 'Apple' logo at the top left side of the MacBooks screen and the 'Restart' option.
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